The general settings of the event

The general settings of the event are divided into several tabs:

  • General
  • Website
  • Finalization
  • Ticket
  • Administrator notifications
  • Order explanation

General

This tab contains some general settings for the event. Some of this information was already entered when creating the event. You can change and add to those settings in this tab.

Properties

  • Title – Enter the name or title of the event.
  • Organizer – Choose the organizer of the event from the drop-down menu.
  • Input language – Select the language of the event so that it will be published on the website with the correct language. Later, you can also make translations to publish on the website in multiple languages.
  • Image – Upload the image to display on the website in the overview of events.

Publish

  • Publish on – Enter the date on which the event should be published on the website. If you don’t have a publication date yet, you can leave the field empty. Note that the publication date is not the date on which people can start registering. You can set this in the elements Reservation periods and Prices.
  • Websites – Select the website(s) on which you want to publish the event.
  • Only publish on websites with input language – Select this option to only publish the event on websites with the same input language as the event itself.
  • Show prices including VAT – Select this option if you want all event prices to be displayed including VAT. If you do not select this option, the VAT will only be shown at the end of the ordering process.

Payment

If it is possible to pay for tickets, you need to indicate within which period after ordering the user has to pay the ticket. Behind ‘Title’, select one of the following options:

  • This event is free
  • Payment within 15 minutes of ordering
  • Payment within 1 hour of ordering
  • Payment within 1 day of ordering

Program

Important: you will only see this element if the Program module is available in the system.

The element ‘Program’ appears when you created an event without a program. Here you can choose to add the program to the event. After selecting this option and saving it, the event will change into the type ‘conference’. You cannot change it back again: the option to turn a conference into a ‘normal’ event is not available.

Visibility

Indicate to whom the event is visible. You can set this on a general level, but also on the level of the ticket options.

  • Visibility – Indicate whether the event is visible for
    • Everyone who visits the web page
    • Only logged in users to whom a ticket option is available
    • Only for indicated groups
  • Visibility ticket option(s) – Indicate whether the ticket options are visible for
    • Everyone who visits the web page
    • Only logged in users to whom a ticket option is available
    • Only for indicated groups

Important! If there is only one ticket option, the visibility indicated under ‘Visibility ticket option(s)’ applies.

Invoicing

Here you can choose to disable invoicing so that no invoice will be made when a ticket is ordered. This option exists to prevent unnecessary invoices when testing.

Venue information

Enter the venue information of the event here.

  • Name – Enter the name of the venue, e.g. ‘Office’.
  • Address – Enter the Address of the venue.
  • Map URL – Place a link to an image of the map.

Conditions

If conditions apply to the event, you can insert a link to a file or web page here. Each participants has to agree with the conditions to finish the order. To select a file or web page, click on ‘choose file’. A pop-up will appear where you can choose between selecting a file or a web page. Save the correct file/web page. On the website, users will see this as a check box.

Website

In the tab ‘Website’ you can add a description for on the website that is displayed when multiple ticket options are available. If there is only one ticket option, you can set what is visible on the website in the ticket option itself.

Finalization

Here you can enter a text that users will see after ordering and paying for a ticket.

Ticket

Indicate the text that should be displayed on the ticket, e.g. the directions to the venue.

Administrator notifications

Here you can indicate which notifications should be sent to the administrator. Enter the e-mail address(es) to which the notifications should be sent behind ‘Send to’. Behind ‘Occurrence’, indicate in which cases notifications should be sent. You can choose from:

  • When someone places themselves on the reserve list
  • When the capacity of the ticket option has been reached
  • When someone cancels a ticket

Click ‘save’ to confirm.

Order explanation

In this tab, you can provide the user with explanation accompanying the steps of the ordering process. It is not strictly necessary to do this as the ordering process is already clear in itself.

You can add explanation for the following elements:

  • When displaying the shopping cart
  • When completing the form
  • When choosing the payment method
  • When ordering additional products
  • When confirming of the order
  • When compiling the program (This option is only available if the program module is available in your Admin and activated for this event)

Click ‘save’ to confirm.