DNS - set up name servers

As Genkgo’s client, you can easily find your DNS records by logging in to the Genkgo Admin and navigating to the element Hosting. In the Hosting tree, you select the correct domain, e.g. yourdomain.nl. In the main screen on the right side, click on the tab DNS.

What is DNS?

DNS is short for Domain Name System. This is the system and protocol that is used on the internet. All domain names and IP-addresses are recorded in a database: a DNS server links these data. In other words: a name server of, for example, an internet provider, converts domain names into IP addresses. DNS can be viewed as a phone book for the internet.

Set up DNS

After clicking on a domain name, you will see a tabel with the DNS-records of the domain. Changing these date can be of great influence on the working or your wide and e-mail. Only change these data if you know what this entails. For questions about or problems with DNS, e-mail support@genkgo.nl.

The existing records are displayed in the left column of the overview.

Add records

You can also add records. You can do this by clicking ‘Add’ in the toolbar.

  • First, enter the name of the record. The domain name has already been filled in. You only need to enter the part in front of the domain name. It is important to close the record with a full stop. If you forget the full stop, you created the record www.genkgo.com.genkgo.com – the presence of a full stop indicates that it is not the entire name. You can use certain special characters in this field as well:
    • @ – this is a abbreviation of the domain name itself (in this example ‘genkgo.com’)
    • * – this ‘matches’ with everything that has not been defined separately.
  • Behind ‘Type’, choose the type of record. You can add the following types:
    • A-record – With this record, you can connect (sub)domains to an IPv4-address. This is the IP address to which your domain is linked.
    • AAAA-record – With this record, you can connect (sub)domains to an IPv6-address.
    • CNAME-record – Canonical name for configuring an alias of an A to an AAAA record.
    • MX-record – For determining the mail servers for a domain, whereby every mail server is appointed its own priority.
    • TXT-records – Help with SPAM protection of e-mail via SPF.
    • SRV-record – With this record, you can connect a (sub)domain to a server with a specific service.
  • The required information in ‘Content’ depends on the type of record:
    • A-record – A valid Ipv4 address.
    • AAAA-record – A valid IPv6-address.
    • CNAME-record – A host name. Close the host name with a period.
    • MX-record – A priority (number) followed by a space and a host name. Close the host name with a period.
    • TXT-records – Place the content between quotation marks.
    • SRV-record – A priority (number), a weight (number), a port (number) and a host name. Separate the values with a space. Close the host name with a period.

Change Time To Live

The TTL (Time-To-Live) indicates the maximum amount of time it should take for a server to retreive new data. Above the overview, you can find the current TTL in the information window. The standard TTL is 60 minutes (3600 seconds). We only recommend changing the TTL to for example 60 seconds when you are expecting many updates in a short amount of time.

Click on ‘Change TTL’ in the toolbar. Then enter the number of seconds and click on ‘save’. The TTL is now changed.

Cloud records

With the button ‘Apply cloud records’ in the toolbar, you can directly apply records so that you don’t need to enter these one by one. Are you going to use Gmail? Then you can apply these records. Are you currently using an external e-mail provider and do you want to switch to Genkgo? Tehn you can apply the Genkgo records. Click on this buttion, then click on ‘Genkgo’ to switch to Genkgo or click on ‘Gmail’ to switch to Gmail. The changes will be applied immediately. You can find the changes in the colomn ‘Content’ of the DNS records overview.